GETTING AROUND

Should you decide to visit the development we will arange your pick up and accomodation, (cost is dependant on duration of your stay). However, if you have not pre-arranged you visit, you will most likely be arriving in Uganda by air at Entebbe International Airport that is located in Entebbe. It is located 35km from Kampala and is 45 minutes’ drive, the journey can take up to 1½ hours during rush hours (early morning and evening). If transport from the airport has not been arranged for you, you can hire a vehicle at a maximum cost of UGX 100,000 ($30/£23) from Entebbe to Kampala.

PASSPORT & VISA

All visitors must present a valid passport on entry with at least 6 months validity beyond the date of entry.

Visitors need a visa to enter Uganda.
https://visas.immigration.go.ug/

With effect from 1 July 2016, Uganda has introduced an ‘e-visa’ system. You should apply online for an ‘e-visa’ as far in advance of travel as possible. If successful, you’ll receive an authorisation document by email, which you should print out and give to immigration officials on arrival in Uganda (or at the Ugandan High Commission or other Ugandan diplomatic mission overseas if you wish to apply for a visa to be issued in their passport in advance of travel).

Business Travellers will need a letter of invitation/Introduction.
The Ugandan Ministry of Internal Affairs issued a statement on 22 July 2016, announcing that the cost of a standard, single-entry visit visa had been reduced to $50.Visa costs should be paid in cash (US Dollars) on arrival. Costs are as follows:

Single entry visa$50
Multiple entry visa
- 6-12 months $100 Multiple entry visa
- 24 months $150 Multiple entry visa
- 36 months $200

Below is the list of Countries whose nationals are not required to pay for a visa to enter Uganda. Nationals of these countries are issued a gratis (free of charge) visas upon their arrival;
Angola, Antigua, Bahamas, Barbados, Belize, Burundi, Comoros, Cyprus, Eritrea, Fiji, Gambia, Ghana, Grenada, Jamaica, Kenya, Lesotho, Madagascar, Malawi, Malta, Mauritius, Rwanda, Seychelles, Sierra Leone, Singapore, Solomon Islands- The Grenadines, St. Vincent – Tonga, Swaziland, Tanzania, Vanuatu, Zambia and Zimbabwe.

PUBLIC TRANSPORT

Public service taxis and buses at a fare ranging from UGX 1,000 to UGX 3,000 are available to most parts within and around Kampala.Outside Kampala, tour companies will be able to arrange private hire vehicles with or without a driver. Buses and minibuses are not recommended as they tend to drive perilously and road traffic accidents are a major killer in Uganda

OTHER TRANSPORT

Travel around Kampala can be by ‘special hire’ taxis; They would charge anything between UGX 20,000and (trips within the city centre) and UGX 50,000 (trips within greater Kampala) and much more for up country destinations. These can be found within or outside most hotels, shopping centres and office complexes.

Uber operates in Uganda, and you are advised to download the app.

For the more adventurous, “Boda Boda” (motorcycles) can cut through heavy traffic but for safety reasons are not recommended

MOBILE & INTERNET

You can pick up  a sims card loaded with minutes in the city, you will need your passport for ID.

Mobile network coverage is available in most parts of the country. Most mobile phones from other countries can be used in Uganda. Before departure check with your mobile service provider to ensure that the roaming facility on your phone is switched on.International calls from Uganda are straightforward using mobile phones and the rates are reasonable. 

Calling from the hotel is quite expensive.Internet access is easily available and most hotels and restaurants offer WIFI access. Bandwidth varies from place to place and can be low and sometimes frustrating for one who is used to high speed access

EXCHANGE RATE

Major currencies (US Dollar, GB Pound & Euro) can be easily be converted to local currency at the hotel; however the rate is often less favourable than what you would get at a licensed foreign exchange bureau.

These can be found in most places around Kampala. On changing money with a licensed bureau you will be issued with an official Bank of Uganda Receipt.The bank of Uganda website can provide an indication of the exchange rate for the major currencies.


Please note that the above rates may vary depending on the Bureau.

Alternatively you can check the newspapers for the rates in the leading forex bureaus. http://www.newvision.co.ug/, http://www.monitor.co.ug/Also, significantly poorer rates - up to 20% lower - are offered for denominations of US$20 or less. 

US dollar banknotes printed before 2000 are not accepted, owing to a prevalence of forgeries dating from this period.  Nor will banks or forex bureaus accept any torn or blemished notes, no matter how insignificant the damage.

CURRENCY

The official currency is the Uganda Shilling. Some hotels and facilities do accept settlement of bills in US Dollars. Notes in circulation are UGX 50,000, 20,000, 10,000, 5,000 2,000, 1,000 and coins in 1,000, 500, 200, 100, 50.

CREDIT CARD

Credit Card fraud and thefts have been on the rise in Uganda and become more sophisticated, and credit card fraud or theft has even been reported in major International Hotels. If you have no other choice, the first choice of Credit Cards here is Visa and secondly Master Card. Barclays, Standard Chartered and Stanbic banks and ATMs, accept international credit cards. AMEX, Visa and Master Card are only accepted at a few choice establishments in Kampala. 

TIME ZONE

Enter your East Africa Time Zone (EAT)GMT + 3 (Nov - March) GMT +2 (April – Oct)
Uganda does not utilise daylight saving time here...

BANKING & ATM

Banks are open from 8.30 to 16.00 on weekdays and from 09.00 to 13.00 on Saturdays.

Most Banks now offer premium banking facilities with extended banking hours. ATMS of the major banks are widely available all over the country. Look out for those with the visa/master card sign if you wish to withdraw money using your card.

ELECTRICITY

The electricity supply is normally 240 volts AC, 50 cycles. Sockets vary but tend to be 3 pin, 13 amp, and British standard. A universal adaptor is useful. Voltage fluctuations occur and power cuts and load shedding are part of everyday life.

POSTAGE

Postal services take 3 to 5 days for inland postage and 8 to 12 days for international mail. It is not recommended to post parcels because of pilfering at the post office.Physical deliveries are handled by local courier services. International Courier services are well represented through companies like DHL, FedEx, UPS (DAKS)

HEALTH

You must show a valid yellow fever vaccination certificate to immigration officials on arrival in Uganda. If you do not have a yellow fever certificate, you may be required to to do this on arrival, for around $30.

DISIABILITY 

In general, it is not easy to find disabled-friendly accommodation in Uganda. Only top of the range hotels and lodges have “accessible” rooms. Occasionally (more by accident than through design), bathrooms are wheelchair accessible.

By air: Entebbe International Airport has wheelchairs. Staff will be prepared to help you when you are entering or exiting the aircraft.By bus: Buses and taxis (matatus) are cramped, with no facilities for wheel chairs, and getting off and on is often hectic. 

You may need fellow passengers to help you to your seat.By car: most tour companies use 4 wheel drive cars and minibuses which are higher than normal cars, making transfer more difficult. 

Drivers and guides are normally happy to help, but they are not trained in this skill so you must thoroughly explain your needs and stay in control of the situation during any transfers.Roads In Uganda are often bumpy, so if you are prone to skin damage you need to take extra care, for instance, place your own pressure-relieving cushion on top of (or instead of) the original car seat and if necessary, pad around knees and elbows.

CLOTHING

Uganda has a tropical climate The average temperature is 21.5°C with an average high 27°C but can sometimes go as high as 35°C and average low temperatures of 16°C.

DRESSING

Dressing is highly valued and people who dress well are respected. For men, a suit is common for formal business situations. In rural areas, pants and nice collared shirt are usually acceptable. Women should avoid wearing anything too tight or revealing. If the business is in a rural area, it is more appropriate to wear a long skirt/dress (below the knees).

CAR RENTAL

Travel around Kampala can be by ‘special hire’ taxis; They would charge anything between UGX 20,000and (trips within the city centre) and UGX 50,000 (trips within greater Kampala) and much more for up country destinations. These can be found within or outside most hotels, shopping centres and office complexes. Uber operates in Uganda, and you are advised to download the app.

LANGAUGE

Uganda is a multilingual country. Forty of its living indigenous languages fall into three main families - Bantu, Nilotic, and Central Sudanic - with another 2 languages in the Kuliak family. English, inherited from the colonial period, and Swahili, which is regionally important, are official languages.

The native languages of the Ugandan people have had interesting effects on the English spoken in the country, leading to what many call Ugandan English.

English is the official language and is widely spoken. Swahili was adopted as the second national language in the constitution in 1995.

SIGN LANGAUGE

USL is the deaf sign language of Uganda and was recognised in the constitution in 1995. USL dictionary has been published however; knowledge of USL is primarily urban. Nonetheless it is a highly valued element of group identity among the deaf

POSTAGE

Postal services take 3 to 5 days for inland postage and 8 to 12 days for international mail. It is not recommended to post parcels because of pilfering at the post office.Physical deliveries are handled by local courier services. International Courier services are well represented through companies like DHL, FedEx, UPS (DAKS)

WORK WEEK & HRS

The work week begins on Monday and ends on Friday (in some cases Saturday).The average working hours per week are 48 (with lunch break).Most offices open from 0830 to 1730 with lunch hour from 1300 to 1400

FOOD

Kampala has a wide range of restaurants catering to most tastes. You can find good Italian, Indian, Chinese, Korean, West African and other international restaurants. 

There are a number of good restaurants in Kololo, in and around Acacia Avenue. Another popular area is Kisementi. Here you can find different restaurants offering a wide range of international cuisines. 

There are also two supermarkets that sell both local and imported food. Fresh food can be bought in the supermarkets as well as from the hawkers who offer more favourable prices but have limited varieties. Most restaurants are halal and vegetarians are more likely to find a wide variety of food options in the Indian Restaurants

SHOPPING

If you are looking for a souvenir to take back with you visit the art and craft shops at the National Theatre and along Buganda Road.Ugandans produce a great variety of handicrafts. Most of the articles are very useful and are designed to reflect the local culture. Do take the time to enquire about the people who make these items as many disadvantaged and vulnerable groups engage in creating handicrafts as an income generating activity

LAW

The legal drinking age is 18 and it is illegal to drink and drive. Penalties for possession, use, or trafficking in illegal drugs are severe, and convicted offenders can expect long jail sentences and heavy fines.

PHOTOGRAPHY

Photography of security forces, diplomatic sites, government installations, airports or Owen Falls Dam (at the source of the Nile near Jinja) is prohibited. Always ask permission before photographing individuals

SPORT

Uganda is ideal for sport. The perfect weather makes outdoor pursuits available all year round e.g. squash, tennis, swimming, sailing, cricket, football and many more leisure activities are available. Darts and pool have become two popular sports in the growing number of pubs in Kampala, keep fit and aerobics classes are available.

GRETTING

A handshake is appropriate in most situations. Handshakes tend to be energetic and very often linger a bit. To express extra deference, the hand-shaker may lightly grip his hand-shaking forearm with the opposite hand.

Many times the handshake is prolonged into hand-holding. This does not have any implication on their sexual preferences; it's just a sign of friendship and closeness.Meetings between Men and Women – Appropriate greetings depend on the nature of the relationship and region. 

A handshake is usually appropriate but it is best to wait for the woman to extend her hand, otherwise a bow or a nod of acknowledgment will suffice.

Note: Always use your right hand when shaking hands. Greetings are leisurely and include time for social discussion.

CULTURE

Uganda has a reputation as one of Africa’s friendliest country which stems partly from the tradition of hospitality common to its culturally diverse populace. This amiable quality extends beyond the easy going people

POPULATION

Approximately 41 million

VISAS AND ENTRY CONDITIONS

Visitors to Uganda must obtain a visa on arrival to Uganda or from one of the Ugandan diplomatic missions, unless they come from one of the visa exempt countries. All visitors must hold a passport valid for 6 months.

RELIGION

Uganda enjoys a large degree of religious freedom and is a predominantly Christian country with a significant Muslim minority (12%). Religion serves social and political purposes as well as individual needs.

PUBLIC HOLIDAY

Jan 2 New Year’s Day
Mar 8 International Women’s Day
Apr 14 Good Friday
Apr 17 Easter Monday
May 1 Labour day
Jun 9 National Heroes day
Jun 26 Eid-el-Fitr (End of Ramadan)
Sept 1 Eid-al-Aduha
Oct 9 Independence day
Dec 25 Christmas dayDec 
26 Boxing dayUganda is known to declare national holidays that are not part of the official calendar. It helps to confirm with the office in advance.

FLAG

Six equal horizontal bands of black (top), yellow, red, black, yellow, and red; a white disk is superimposed at the centre and depicts a red-crested crane (the national emblem) facing the hoist side; black symbolizes the African people, yellow sunshine and vitality, red African brotherhood; the crane was the military badge of Ugandan soldiers under the UK

THINGS TO DO

Looking for something to do while you are in the country, check out ​http://www.visituganda.com// for some ideas.

ADDITIONAL INFO

http://www.fco.gov.uk/en/travel-and-living-abroad/travel-advice-by-country/sub-saharan-africa/uganda/

https://ug.usembassy.gov/u-s-citizen-services/security-and-travel-information/ 


EMRGENCY CONTACTS

Police: +256 (0) 414 340613/999. Toll free +256 (0 )414 250615/0414 345953
Fire brigade: +256 (0) 414 421222/112. Toll free +256 (0) 414 342222
Uganda Ambulance Services: +256 (0) 782 556878